I know I’m not the only one who complains about terrible cell phone reception in New York City. In St. Louis, my hometown, AT&T was a great service provider; rarely did I have dropped calls or a lack of “bars”/service unless I was in an obviously poor reception area.
But New York City presents a different problem: I am often in the middle of phone calls with my mother or best friends when out of nowhere, not only will my call drop, but I will get that blaring, operator tone with no warning. Additionally, I have noticed fewer service bars over the past few months. I seem to get poor reception not just when I’m underground, but when I’m out and about walking around. As a result, I call my friends and family less because I am on the go and usually not at home to use my home phone.
However, iPhone users can now communicate to AT&T which spots around the city are bad reception areas with an app called “Mark the Spot.” But while AT&T is catering to iPhone users, not every New Yorker opts for that particular Smartphone, and as a result, has to go to the extra length to ensure constant service.
AT&T claimed this summer to have increased wireless capacity for its 3G users, but I have yet to see the breakthrough. I’m still getting the “call failed” message at least once every ten calls, and it’s starting to make me believe AT&T itself is an #epicfail.